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Downloads Download Neat Scanner Drivers for Windows or Mac
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Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.
Before You Begin If you installed a version of Neat on your computer, your scanner driver may already be installed on your computer. If your driver does not appear to be installed, you can download the appropriate driver below.
Download Scanner Drivers for Windows
Neat Download Manager is a free Internet Download Manager for. MacOS (OS X 10.10 or higher) and Windows (Windows 7 or higher).
- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click your scanner model number in the chart below to download the drivers.
Neat Scanner
Scanner Model Number
32 bit Windows
64 bit Windows
NeatConnect
NC-1000
NeatDesk
ND-1000
NeatReceipts
NM-1000
NeatDeskOlder Model (Unsupported)
ADF-070108
Not Supported
Not Supported
NeatReceiptsOlder Model (Unsupported
NR-030108
Not Supported
Not Supported
Neat Silver Mobile (Unsupported)
SCSA4601EU
Not Supported
Not Supported
- Once you download the file, extract the MSI file to the desktop, and double click on it to run the driver installer. Once this installer has finished, you should be able to use the scanner with the Neat application. You can delete the MSI once installation is complete.
Download Scanner Drivers for Mac
Please Note: Neat supports MacOS Mojave 10.14 as well as two (2) major releases back - High Sierra 10.13 and Sierra 10.12. Neat Scanner Drivers may work for older OS versions but agent support is not provided on older OS versions.
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- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click the link for your scanner model number in the list below to download the driver: NC-1000, ND-1000, or NM-1000 (the same driver file is used for all three models)
- Select the Finder icon from your Dock. The Finder has the blue smiling face icon.
- Open the Go menu and select the Go To Folder option.
- Copy and paste the following path in the Go To Folder window to open the directory: /Library/Image Capture/Devices
- Unzip the driver file you downloaded in step three and drag it into this folder. It should look similar to the image below:
- To start using the scanner:
- If you are 10.10 or earlier, you can open Neat and connect your scanner and you should now be able to start scanning.
- If you are on 10.11 El Capitan, follow the steps below:
- Right click (or CTRL + click) the Scanner Driver file that you dragged into the Devices folder and choose Open. If you see the following message click Open again. You will only have to do this once to allow the driver permission to run. Reboot your computer, and then to try scanning.
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Neat Scan Utility Install Neat Scan Utility for the Desktop
- This utility allows you to scan documents into Neat or save them to your local computer (PC/Mac) from a Neat-branded scanner or any TWAIN-compliant scanning device.
- If you have an existing Neat software subscription, simply login using your Neat credentials and select “Scan to Neat” as your destination. If you do not have an active Neat subscription, you can scan your documents directly to your computer--no subscription required for this functionality.
- Your download for this software will automatically begin shortly. Once your download is complete, click on the app to start the installation. You can locate the downloaded file in your downloads folder. If your download does not start automatically, then please click one of the links below:
MacOS Download
Windows Download - The installation progress indicator will open.
- Installation is complete! Below is the main application screen:
Please Note: (Neat Scanners Only) Mac OS 10.14 Mojave & Mac OS 10.15 Catalina Notice -- Neat Scanner Driver for MacOS (v4.0.1) available here
Install the Desktop Scan Utility
Whats next?
View our Neat Desktop Scan Utility FAQ page that will show you around the Scan Utility and answer any questions you may have. Neat Scan Utility FAQHow did we do?
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